42 ph Privacy Policy
Your privacy matters to us. This page explains exactly what personal information 42 ph collects, how we use it, who we share it with, and how we keep it safe. If you have questions after reading, our FAQ page is a good place to start.
How We Handle Your Information
1. Information We Collect
When you register an account with 42 ph, we collect the personal information needed to verify your identity and process your transactions securely. This includes your full name, date of birth, email address, mobile number, and a government-issued ID as required by Philippine regulations. We also collect your deposit and withdrawal details, including your preferred local payment method, to facilitate smooth transactions in Philippine pesos (PHP ₱). When you use our platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.
2. How We Use Your Information
We use the information we collect to operate and improve the 42 ph platform, process your deposits and withdrawals, and verify your identity in line with our obligations under Philippine law. Your contact details are used to send you account notifications, security alerts, and responses to your support requests — we do not send unsolicited marketing messages without your consent. Technical and usage data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly across all mobile devices. We may use aggregated, anonymised data to analyse platform performance and understand how Filipino players interact with our sports betting and casino-style game offerings. Where required by the Philippine Amusement and Gaming Corporation (PAGCOR) or other regulatory bodies, we may use your data to fulfil reporting and compliance obligations. We will never use your personal information for purposes that are incompatible with those described in this Privacy Policy without first obtaining your explicit consent.
3. Sharing Your Information
42 ph does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine government authorities, regulatory agencies, or law enforcement bodies. If 42 ph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We may also share anonymised, aggregated statistics with business partners for research and analytics purposes, but this data cannot be used to identify you personally. All third parties who receive your data are required to handle it in accordance with applicable Philippine data protection laws.
4. How We Protect Your Data
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 42 ph account.
5. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the information we hold about you at any time. You may request corrections to any inaccurate or incomplete personal data in your account by contacting our support team. You have the right to object to the processing of your personal data in certain circumstances, and to request that we restrict or cease processing your information where applicable. You may also request the deletion of your personal data, subject to our legal and regulatory retention obligations — for example, we are required to retain certain transaction records for a minimum period under Philippine financial regulations. If you wish to exercise any of these rights, please contact us at [email protected] and we will respond within the timeframe required by law. We are committed to handling all data subject requests fairly, transparently, and without undue delay.
6. Data Retention
We retain your personal information for as long as your account is active and for a reasonable period thereafter, or as required by applicable Philippine laws and regulations. Transaction records, identity verification documents, and account activity logs may be retained for a minimum of five years following account closure to comply with anti-money laundering and financial reporting requirements. Technical logs and session data are typically retained for a shorter period and are used solely for security monitoring and platform improvement purposes. When your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request deletion of your account, we will process your request promptly and confirm when your personal data has been removed, except where retention is required by law. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.
7. Updates to This Policy
42 ph may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through the platform or by email. We encourage you to review this page periodically so you are always aware of how we handle your personal information. Your continued use of the 42 ph platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you should stop using the platform and contact us to request account closure. All previous versions of this policy are superseded by the most recently published version, which is always available on this page.
Last updated: January 2025. This Privacy Policy applies to all players using the 42 ph platform in the Philippines. For questions, contact us at [email protected] or visit our FAQ page.
Your Data, Your Control
Have questions about how we handle your personal information? Visit our FAQ for quick answers, or create your account knowing your data is protected every step of the way.